Returns & Exchanges
At Ellora, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange any unworn items with tags attached within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all original tags and labels remain attached to the garments.
Attach Shipping Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.
Drop Off and Track
Take your package to the nearest authorized carrier location and keep your tracking receipt until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
